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Clear order terms

Payment &
order policies.

These terms keep made-to-order florals and time-sensitive deliveries clear for everyone.

01

Payment

A 50% advance is required to confirm an order. The remaining 50% is payable before dispatch.

02

Estimated pricing

Displayed prices are references for the photographed design. Final price may vary slightly depending on flower availability, delivery location, selected size and customizations. The final amount is confirmed on WhatsApp before payment.

03

Returns

Returns are not available because floral arrangements are perishable and prepared to order.

04

Exchange

An exchange may be possible after review. Additional charges may apply. Contact the shop immediately with the order details and clear photos so the specific situation can be assessed.

05

Natural variation

Flowers are seasonal natural materials. Tones and minor details may differ slightly from the photograph. If an item is unavailable, any suitable substitution is discussed or made to preserve the arrangement’s overall character and value.

06

Event bookings

Event pricing is subject to the confirmed date, venue, scope and requested details. The 50% advance reserves the agreed date and production scope.

Need clarification?

Review your order with us.

Contact on WhatsApp