Helpful answers
Frequently asked
questions.
Everything you need to know before placing an order with IFA Flower Shop.
01How do I place an order?
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Choose a photographed design or complete the bouquet builder, then use the WhatsApp button. Your message will include the selected product or all custom options for confirmation.
02Are the prices final?
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Product prices are references for the photographed designs. Final price may vary slightly with flower availability, delivery location, requested size and customizations. We confirm the final amount before payment.
03Can a bouquet be made in another size?
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Applicable flower and chocolate bouquets offer Small, Medium, Large and Extra Large requests. If a photographed design cannot realistically scale, it remains fixed-size. Any price change is confirmed on WhatsApp.
04Do you deliver nationwide?
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Yes. Delivery is available 24/7 in Islamabad and Rawalpindi, with nationwide shipping arranged where the selected product is suitable for transit. Exact charges depend on the destination, vehicle or shipping requirements.
05How are delivery charges calculated?
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For Islamabad and Rawalpindi, bike delivery is PKR 999–1,999 and car delivery is PKR 1,499–2,999, depending on location. Nationwide charges are quoted separately by destination and arrangement.
06Can I request urgent delivery?
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Yes. Choose ASAP / Urgent when ordering. Availability and the achievable timing are confirmed directly by the shop.
07What payment is required?
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A 50% advance confirms the order. The remaining 50% is due before dispatch.
08Can I return or exchange flowers?
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Returns are not available. An exchange may be possible in eligible situations, and additional charges may apply. Contact the shop immediately so the specific case can be reviewed.
09Are teddy bear prices listed?
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Teddy bear availability, size and price are confirmed by the owner. Take a screenshot of your preferred bear and send it on WhatsApp.
10How are event decorations priced?
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Each event is quoted individually after reviewing the date, venue, scope, reference style and requested details.
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